How can we help?

Open live chat in the app — a human answers in around 2 minutes, Mon–Fri 9:00–21:30 and weekends 11:00–21:00. Every order is tracked live, and for a late or damaged delivery we issue a refund or replacement immediately.

Menu prices with no markup, plus £3.75 + VAT per individual delivery (£15 + VAT per delivery on group orders, flat per order for catering) and a 5% service fee on monthly spend. No setup fees, no lock-in, no minimums — full details on the pricing page.

Admins set budgets by person, team, location, day or time in the Admin Portal, and limits are enforced at checkout. If allowed, anything above the budget goes on employees' own cards; the company only ever pays the budgeted amount.

Employees filter restaurants by vegetarian, vegan, gluten-free and more, and choose using the allergen information each restaurant supplies on its menu. Every partner holds an FSA hygiene rating of 4 or 5 with allergen controls in place.

One monthly invoice with 30-day terms, broken down by team, department or cost centre — formatted for Coupa, SAP Concur/P2P, weekly, monthly or your own spec. No orders in a month means no invoice.

Use your work email — if your company runs SSO, the same credentials you use everywhere else. You can also pre-register yourself once your company account exists. Stuck? Live chat in the app sorts logins quickly.