Terms of Use

Updated 1 February, 2026

1. Background

These Ordit UK Terms & Conditions set out the terms under which you may use https://marketing.ordit.co.uk ("Our Site"). Your agreement to comply occurs upon first use. If you do not agree, you must stop using Our Site immediately. These terms do not apply to sales or purchases made on Our Site — refer to Customer Terms and Conditions instead.

  1. We provide an online platform offering food ordering and delivery services to connect Food Partners with Customers.
  2. No contract exists between us and Customers for food purchases. Any contract formed is solely between the Food Partner and Customer.
  3. Where requested, we collect orders from Food Partners and deliver them to Customers.
  4. Our Site is directed to Users based in the United Kingdom only and subject to site/location restrictions. You must be UK resident to register.

2. Definitions and Interpretation

In these Terms & Conditions, unless context otherwise requires:

  • "Account" means an account required to access certain areas of Our Site.
  • "Content" means text, images, audio, video, scripts, code, software, databases, and other information stored on a computer appearing on Our Site.
  • "Customer" means a User who makes a purchase on our UK Website.
  • "Food Partner" means a User who is an independent food retailer/restaurant selling food on Our ordering platform.
  • "UK Website" means our ordering platform for Food Partners and Customers.
  • "Third Party Advertising" means advertising displayed on Our Site by third parties.
  • "Third Party Advertiser" means a party responsible for Third Party Advertising.
  • "User" means a user of Our Site.
  • "User Content" means any Content added to Our Site by a User.
  • "We/Us/Our" means Ordit International Ltd, company number 08443757, registered office 71-75 Shelton Street Covent Garden London WC2H 9JQ.

3. Information About Us

  1. https://marketing.ordit.co.uk is owned and operated by Ordit International Ltd, company number 12020646, registered office 71-75 Shelton Street Covent Garden London WC2H 9JQ.
  2. You can contact us by writing to the above address or emailing [email protected].

4. Access to Our Site

  1. Access to Our Site is free of charge.
  2. It is your responsibility to make all necessary arrangements to access Our Site.
  3. Access is provided "as is" and "as available." We may alter, suspend, or discontinue Our Site (or any part) at any time without notice. Subject to these Terms, Our Terms for Customers, and Our Terms for Partners, We will not be liable if Our Site is unavailable at any time.

5. Accounts

  1. Certain parts of Our Site (including buying and selling through the Marketplace) require an Account.
  2. You may not create an Account if under 18 years of age.
  3. Information you provide when creating an Account must be accurate and complete. You are responsible for keeping your Account up-to-date if information changes.
  4. We recommend choosing a strong password consisting of lowercase and uppercase letters, numbers, and symbols.
  5. It is your responsibility to keep your password safe.
  6. For corporate accounts, you are responsible for acts and omissions of those you allow Account access to, and for payment of all Orders made via your Account.
  7. If you believe your Account is being used without permission, contact Us immediately. We will not be liable for unauthorized Account use.
  8. You must not use anyone else's Account without express permission.
  9. Personal information provided in your Account is collected, used, and held in accordance with your rights and Our obligations under law, as set out in Clause 15.
  10. To close or delete your Account, contact Us using information in Clause 3.2. Deletion removes your information from Our systems and your User Content from Our Site (where applicable). You will lose any loyalty points held.

6. Intellectual Property Rights and Use of Our Site

  1. Except for User Content, all Content on Our Site and copyright and intellectual property rights belong to or are licensed by Us unless labelled otherwise. All Content, including User Content, is protected by UK and international intellectual property laws and treaties.
  2. Subject to sub-Clause 6.3, you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or re-use Content from Our Site without express written permission from Us or the relevant User.
  3. You may:
    • Access, view, and use Our Site in any web browser (including in-app browsers)
    • Download Our Site (or any part) for caching
    • Print one copy of any pages
    • Download extracts from pages
    • Save pages for later and/or offline viewing
  4. The owner and author of any Content (including User Content) must always be acknowledged when re-using it.
  5. You may not use any Content printed, saved, or downloaded for commercial purposes without obtaining a license from Us (or Our licensors, or the relevant User). This does not prohibit normal access, viewing, and use for general purposes by business users or consumers.

7. User Content

  1. User Content on Our Site includes information presented by Food Partners, and Customer reviews and feedback.
  2. You agree you will be solely responsible for your User Content. You agree, represent, and warrant you have the right to submit it and that it complies with Our Acceptable Usage Policy.
  3. You agree you will be liable to Us and, to the fullest extent permissible by law, indemnify Us for any breach of warranties under sub-Clause 7.2. You will be responsible for any loss or damage We suffer from such breach.
  4. You (or licensors owning the Content) retain ownership of User Content you submit and all intellectual property rights. By submitting User Content, you grant Us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide license to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works, display, perform, and sub-licence your User Content for operating and promoting Our Site.
  5. As a Food Partner, you may remove User Content by closing your Account (sub-Clause 5.10). For other User Content removal, contact Us. We will use reasonable efforts to remove it at Our sole discretion.
  6. We may reject, reclassify, or remove any User Content violating Our Acceptable Usage Policy, or if We receive and determine a complaint warrants removal. If removed, you will be informed in writing of removal and reasons.

10. Third Party Advertising

  1. We may feature Third Party Advertising on Our Site.
  2. You agree that you will not attempt to remove or hide any Third Party Advertising using HTML/CSS or by any other method.
  3. We are not responsible for any Third Party Advertising on Our Site. Each Third Party Advertiser is responsible for the content of their own Third Party Advertising. We will not be responsible for any Third Party Advertising on Our Site including, but not limited to, any errors, inaccuracies, or omissions.

11. Disclaimers and Legal Rights

  1. Nothing on Our Site constitutes advice on which you should rely. Information and other materials on Our Site are provided for general information purposes only.
  2. Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
  3. We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties, or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
  4. We are not responsible for the content or accuracy of any User Content, nor for any opinions, views, or values expressed in any User Content. Any such opinions, views, or values are those of the relevant User and do not reflect Our opinions, views, or values in any way.

12. Our Liability

  1. Please note that the provisions of this Clause are subject to Our Terms for Customers and Terms for Partners. These will be made available to you upon request for an Account.
  2. To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site, or the content of, use of, or reliance upon any Content included on Our Site.
  3. To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or to any Content included on Our Site.
  4. If you are a business user, We accept no liability for loss of profits, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
  5. We use all reasonable skill and care to ensure that Our Site is free from viruses and other malware. However, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data, or other material that occurs as a result of your use of Our Site.
  6. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
  7. Nothing in these Terms seeks to exclude or restrict Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability that cannot be excluded or restricted by law.

13. Viruses, Malware, and Security

  1. We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. We do not, however, guarantee that Our Site is secure or free from viruses or other malware.
  2. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
  3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
  4. You must not attempt to gain unauthorized access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
  5. You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
  6. By breaching the provisions of Clauses 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

14. Acceptable Usage Policy

  1. You may only use Our Site in a manner that is lawful. Specifically: you must comply fully with all local, national, or international laws and regulations; you must not use Our Site for any unlawful or fraudulent purpose; you must not transmit data containing any form of virus or malware; and you must not use Our Site to harm any person.
  2. When using Our Site, you must not communicate or do anything that is sexually explicit, obscene, deliberately offensive, hateful, promotes violence, promotes unlawful activity, discriminates against any person or group, threatens or harasses another person, deceives another person, infringes another's privacy, misleadingly impersonates any person, or infringes intellectual property rights.
  3. We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause or any other provisions of these Terms. Further actions may include removing your User Content, issuing a written warning, legal proceedings, disclosing information to law enforcement authorities, and/or any other actions We deem reasonably necessary.
  4. We hereby exclude any and all liability arising out of any actions that We may take in response to breaches of these Terms.

15. Privacy and Cookies

Use of Our Site is also governed by Our Privacy Policy and Cookie Policy.

16. How We Use Your Personal Information (Data Protection)

  1. All personal information that We may use will be collected, processed, and held in accordance with the provisions of UK GDPR and your rights under the GDPR.
  2. For complete details of Our collection, processing, storage, and retention of personal data, please refer to Our Privacy Policy.

17. Communications from Us

  1. If We have your contact details, We may send you important notices by email. Such notices will only relate to important matters including, but not limited to, service changes; changes to these Terms; Our Terms for Partners, Terms for Customers, Privacy Policy, or Cookie Policy; and changes to your Account.
  2. We will never send you marketing emails without your express permission. If you do give Us permission, you may opt-out at any time. Any and all marketing emails sent by Us include an unsubscribe link. If you opt out, it may take up to 10 days for Us to comply with your request.

18. Changes to these Terms & Conditions

  1. We may alter these Terms at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
  2. In the event of any conflict between the current version of these Terms and any previous version(s), the current version shall prevail unless it is specifically stated otherwise.

19. Law and Jurisdiction

  1. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
  2. Any disputes concerning these Terms, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.